Area/Program Focus: Immigration Legal Services
Position Summary: Catholic Charities of the East Bay (CCEB) is strongly committed to the well-being and self-sufficiency of immigrant families. The Immigration Legal Services Department provides low income families with free and low cost quality legal immigration and citizenship services. We have offices in Richmond, Concord and Oakland.
The Immigration Legal Assistant works as an integral part of a team of immigration attorneys, Board of Immigration Appeals (BIA) accredited representatives, paralegals, law student interns and support staff. The Legal Assistant assists in implementing best practices for legal case management, outreach, fee collection, database management, volunteer recruitment and retention, throughout the three main Legal Services office locations.
This position is responsible for answering phone calls and voicemails, responding to client requests in person and online, working with Administrative Coordinators in each office in accepting payments from clients, developing case opening and closing procedures with the Legal Services staff. This person will also assist with document translations and other administrative tasks, including ordering supplies and deposits.
This position will be housed in our Richmond office. Periodic travel to each of the three offices may be required for case rounds and staff meetings.
Reports to: Program Coordinator
Supervisory Responsibility: Direct supervision of office volunteers.
Responsibilities: All responsibilities will be in line with the Council on Accreditation (COA) standards including:
Culture of Philanthropy: A culture of philanthropy is each person in the organization serving as an ambassador, promoting the organization’s mission and promoting giving to the agency. This position promotes a culture of philanthropy by acting as a community liaison, recruiting and retaining volunteers, and sharing client stories with Development Department.
Agency Culture: The business and social environment we operate in today has changed. What worked yesterday may not work today and will likely not work tomorrow. To thrive, we must incorporate new ways of thinking and embrace new practices. As part of our individual and agency cultural change process, it is critical that all employees of CCEB aspire to the following:
Necessary Forms of Communication: Phone and E-mail. Reading, Writing, Hearing, and Speaking English.
Benefit Status: Full Benefits — This position is eligible for excellent benefits, including paid vacation and sick leave, medical and dental insurance, 403(b) retirement, life, and disability insurance.
Full Time/Part Time Status: Regular Full Time
Overtime (FLSA) Status: Non-exempt
TO APPLY: Please include the title of position in the subject line before submittal of cover letter and resume. Position is open until filled. Please send your cover letter and resume as follows:
Via Email (preferred method of submittal): HR@cceb.org
Catholic Charities of the East Bay
Attn: Human Resources
433 Jefferson Street
Oakland, CA 94607